常见问题

We recommend dedicating 200 hours of study time to the WELL AP exam. We advise you to condense your studying within a 2-3 month period.

You can find study materials here.

Individuals on maternity/paternity will be granted a 1-year extension on their WELL AP credential. Please email support@wellcertified.com confirming the dates of your planned leave.

The new exam is based on the reference materials. You can also check out the Get To Know The New WELL AP Exam Guide and the WELL AP Candidate Handbook.

Look out for supplementary study resources in late 2021.

The new WELL AP exam will remain a “closed book” exam. However, the exam will include embedded content, which will contain some text and tables from already published reference materials.

With the launch of WELL v2, the WELL AP exam content needs to be updated to reflect the latest version of the WELL Building Standard. This provides an opportunity to review all aspects of the WELL AP credential to ensure that it remains relevant and reflects the job of a practicing WELL AP.

We’re excited to announce that the new WELL AP exam launched on Sept. 20, 2021 in beta version.

自2023年起，WELL V2 AP考试已推出中英文对照版。

In partnership with IWBI, Green Business Certification Inc. (GBCI) is managing the exam development process. GBCI is an ISO/IEC 17024 accredited organization and adheres to best practices in the development, delivery and maintenance of personnel certification programs like the WELL AP credential.

There are three exam development stages, and our volunteer WELL APs are key to each stage.

• Conception: Green Business Certification Inc. (GBCI) brought together leading experts in the field to form the WELL AP v2 Exam Committee. This committee included WELL APs and industry specialists from across the globe in the public, private and nonprofit sectors and is responsible for summarizing reference materials into concise statements that lay the groundwork for building the exam and developing the Job Analysis Survey.
• Validation: GBCI enlists the help of a wider group of subject matter experts to review the statements developed by the committee and determine their relative importance through the Job Analysis Survey. The survey gives experts in the industry an opportunity to contribute to the credential. GBCI then gathers and analyzes results to create an exam blueprint, which outlines weight distribution for exam questions by content area.
• Development: Once the blueprint is finalized, GBCI enlists WELL APs who are subject matter experts to write and review questions that will appear on the exam. With expert consensus, a well-rounded exam is created and launched for the WELL AP credential. The exam is finalized and placed into the testing platform for aspiring candidates.

Learn more about GBCI’s exam development process.

No. The WELL AP designation will remain the same and existing WELL APs will not need to re-take the new WELL AP exam unless their credential lapses.

Once you’re a WELL AP, your only responsibility is to maintain your credential every 2 years through professional activities. Check out your WELL AP Dashboard to see when your credential is up for renewal!

For questions about credential maintenance or your renewal period, email WELLAP@wellcertified.com.

Yes! You may now take the WELL AP exam from the comfort of your home using Prometric’s remote proctoring service, ProProctor. Remote proctoring involves sitting for the exam under live supervision using your own computer in a suitable location with internet connectivity.

Be sure to complete a systems readiness check, review the testing environment requirements on pages 8 -12 in the WELL AP Candidate Handbook and consult the ProProctor User Guide to determine whether the remotely proctored exam format is the right choice for you. Learn more about taking the WELL AP exam remotely.

Learn more about WELL AP →

Register now

Review the requirements below and complete a systems readiness check to determine whether this format is the right choice for you. It is recommended that you review requirements prior to scheduling your remotely proctored exam and complete a systems readiness check at least 7 days prior to your scheduled exam.

Hardware requirements:

• Undocked laptop or desktop computer with no dual-monitor configuration (e.g., a desktop with two monitors or a laptop with a separate monitor).
• A webcam that can rotate 360 degrees with a resolution of 640 x 480 pixels (e.g., internal webcam for laptops, external webcam for desktops).
• Must use sound and microphone from computer or wired headphones. No wireless headphones allowed.

Operating system requirements:

• Screen Resolution: 1024 X 768 (minimal requirement) / 1920 x 1080 (recommended)
• Operating System: Windows 7 or higher / MacOS 10.13 or higher
• Web Browser: Latest Google Chrome
• Ability to download ProProctor application

Internet requirements:

• Download Speed: 500 Kbps or greater
• Upload Speed: 384 Kbps

Additionally, consult the ProProctor User Guide to ensure your space meets ProProctor’s privacy and security requirements.

Once you have verified your computer system and location meets the requirements, you can schedule your WELL AP exam using ProProctor. Learn more about taking the WELL AP exam remotely.

The WELL Accredited Professional (WELL AP) credential denotes expertise in the WELL Building Standard (WELL) and a commitment to advancing human health and wellness in buildings and communities around the world. The WELL AP credential is awarded to those who successfully pass the WELL AP exam.

Now more than ever, the WELL AP community is uniquely positioned to lead a global effort to support the health and well-being of people everywhere. Whether you’re looking to differentiate yourself in the job market, prepare for the return to work or prioritize health across your organization, the WELL AP credential can help get you where you need to go.

Learn more about the WELL AP credential and register for the exam at wellcertified.com/well-ap.

Create a free WELL account, navigate to the “WELL AP” side tab and follow the prompts to register for the WELL AP exam.

Candidates rescheduling or canceling between 29 and 5 calendar days prior to the exam appointment will be charged a $50 rescheduling fee. The $50 fee is charged when the appointment is rescheduled or canceled. Candidates are not permitted to reschedule 5 or less calendar days prior to the appointment and cancellation of an appointment 5 or less calendar days prior to the appointment will result in forfeit of their entire testing fee.

考试结束后48小时内

If you take the beta exam and fail your first try you’ll be able to retake the exam once at no additional cost. You will have one year to claim your free retake. If unclaimed your free retake will expire April 1, 2023. Claim your retake by emailing wellap@wellcertified.com and providing the following information:

Full name as listed on your government-issued I.D.
Email address used to register for the WELL AP exam
Exam eligibility I.D. assigned upon exam registration

This retake policy only applies to those that took the beta exam from Sept. 20, 2021 - March 29, 2022.

If you fail the v2 exam (after April 11, 2022) you may register again in the same way that you initially registered for the WELL AP exam. However, after three unsuccessful attempts, you must wait 90 days before submitting a new registration. Candidates must pay the registration fee for each exam attempt.

Yes, there are CMP requirements for the WELL AP credential. There has been an overall effort to align the WELL AP and LEED AP programs as much as possible. Dive deeper into CMP requirements for both the WELL and LEED credentials in GBCI’s CMP Guidebook.

Visit wellcertified.com/well-ap/credential-maintenance/ to learn more about other activities that qualify for WELL AP credential maintenance, such as volunteering, authoring and educating others.

The International WELL Building Institute (IWBI) develops many free education programs and webcasts that qualify for credential maintenance. You can search for webcasts with general and WELL-specific CEs and visit wellcertified.com/education to explore other WELL AP learning activities. Additionally, courses on the USGBC Education portal usgbc.org/education offer continuing education (CE) hours for the WELL AP credential.

Visit wellcertified.com/well-ap/credential-maintenance/ to learn more about other activities that qualify for WELL AP credential maintenance, such as volunteering, authoring and educating others.

Yes. You can merge your multiple email accounts into one WELL account. Follow the steps below to merge your accounts.

• Step 1: Log into the WELL account that is connected to your WELL AP credential.
• Step 2: Go to Account > Edit where you will see an option on the top to merge accounts.
• Step 3: You will be prompted to enter the email address and password of the second account.
• Step 4: After accounts are merged, you can change information on the active account.

To maintain your WELL AP credential, you need to report 24 general CEs and six WELL-specific CEs over a 24 month reporting period. These hours can overlap with the credential maintenance requirements for your LEED credential. LEED-specific and WELL-specific CEs count as specific CEs when applied to their particular rating system and as general CEs when applied to a different rating system.

Dive deeper into CMP requirements for both the WELL and LEED credentials in GBCI’s CMP Guidebook.

First, ensure that you meet your continuing education (CE) requirements. To maintain your WELL AP credential, you need to report 24 general CEs (can include some WELL-specific) and 6 WELL-specific CEs over a 24 month period.

You submit your CE hours through your WELL account. Navigate to the “WELL AP” side tab, and click “Report CE hours.” When prompted, input the GBCI course number and the course length (in hours).

When your reporting period concludes, and providing you have met the requirements, you will be asked to pay a $125 USD renewal fee. This prompt will appear in your WELL account. Once your fee is processed, your reporting period will adjust and you will begin a new credential maintenance cycle.

Visit wellcertified.com/well-ap/credential-maintenance/ to learn more about WELL AP credential maintenance.

Learn more about the WELL AP credential, including how to register for the WELL AP exam and credential maintenance by visiting wellcertified.com/well-ap. Contact WELLAP@wellcertified.com for general or specific questions relating to your WELL AP registration/purchase or eligibility extensions.

Visit gbci.org/contact for questions, comments and concerns regarding WELL AP testing accommodations, exam records, exam content appeals, exam development and format, scoring and all other exam policies and procedures. The GBCI call center is available Monday through Friday from 9:00 a.m. to 5:30 p.m. ET. Call 1-800-795-1746 (within the US) or +1-202-742-3792 (outside the US).

Visit prometric.com/gbci to schedule, reschedule, cancel and confirm exam appointments 24 hours per day. See Registration on page 4 of the WELL AP Candidate Handbook for more information. If you experience difficulty locating a test center or finding available dates, view the list of Prometric call centers to find your local testing center.

For more details on Prometric’s remote proctoring service, ProProctor, review the ProProctor User Guide and contact ProProctor Technical Support if you encounter technical difficulties with the ProProctor application.

The WELL AP credential is awarded when you pass the WELL AP exam. Candidates must be at least 18 years of age to be eligible to sit the exam. There are no other prerequisites, although prior WELL project experience or exposure to the WELL Building Standard is highly recommended.

The current WELL AP v2 beta exam is based on the WELL Building Standard, v2 with Q4 2020 addenda. Use the WELL AP Candidate Handbook to understand current WELL AP exam specifications and access sample questions.

Current WELL AP v2 beta exam core resources:

• WELL Building Standard, v2 with Q4 2020 addenda
  • WELL beta features are not assessable.
• WELL Certification Guidebook with Q3-Q4 2020 addenda
  • Only processes related to WELL v2 as assessable.
• WELL Portfolio Guidebook with Q4 2020 addenda
• Check out the Get To Know The New WELL AP Exam Guide

Look out for supplementary study resources coming in late 2021.

The WELL AP exam and WELL AP credential are administered by the Green Business Certification Inc. (GBCI), a third-party organization that provides independent oversight for professional credentialing and project certification, including programs related to the WELL Building Standard.

In partnership with IWBI, GBCI is managing the WELL AP exam redevelopment process in 2020-2021. GBCI is an ISO/IEC 17024 accredited organization and adheres to best practices in the development, delivery and maintenance of personnel certification programs like the WELL AP credential.

WELL 认证过程包括五步：

1. 注册：WELL 认证的第一步是通过 WELL Online 进行注册。WELL Online 是旨在知道专案完成全套 WELL 认证流程的线上平台。
2. 形成文档：在进行最终认证审查之前，必须准备好相关的文档。
3. 性能认证：进行一系列入住后线程性能测试，这种为性能认证。
4. 认证：WELL 认证确认专案符合其文档中记载的所有特性并通过性能验。
5. 再认证：三年后必须完成在认证，以确保项目能夠随时间的推移保持同样高水准的设计、维护和运营。核心与外壳项目无需进行再认证。